1st appointment

Hearing Assessment and Hearing Aid Selection

A hearing assessment will be done by our Audiologist/ Hearing Professional. Based on the results and your lifestyle, we will discuss with you which hearing aid technology is best suited to meet your communication needs. Only deposit needs to be paid for the order. Ear impressions are taken at the end of appointment for ear shell or ear mould making

2nd appointment

Hearing Prescription (and 2 weeks trial)

1 week after, hearing aids have been made and set up. You and your family members will be taught how to use and take care of your hearing aid. The balance needs to be paid and you can then bring
the hearing aid back home for testing the real life performance

3rd appointment

Fine-tuning

2 weeks after, we would discuss with you on your progress. Fine adjustment might be provided if necessary. Maintenance tips would be given as well. Refund if necessary

Regular follow ups are advised at least twice a year to check your hearing status. Fine adjustment might be provided if necessary

Hearing Aid Fitting For Elderly

Pure tone Audiometry **Hearing Test for* would be performed to assess the hearing levels of the elderly. Different hearing aid models would be suggested for trial based on the results of the
hearing test, lifestyle, budget, etc. Each hearing aid type has different strengths and weaknesses and differing suitability for different people. H earing professionals would also recommend the most suitable *Style of hearing aid* to the elderly according to their preference s degree of hearing loss, as well a s manual dexterity.

Should I clean my ears with cotton buds?
What the audiologists say:

Naturally the earwax moves slowly out of your ear canal. Using cotton buds can push the earwax deeper into the ear canal. It is advised to see an ENT specialist for earwax removal if you feel you have a problem with earwax.

Dr. Nelson Wong
What should I do if my ears always feel wet?
What the audiologists say:

It is suggested to consult an ENT specialist if such problem lasts for a long period of time.

Dr. Nelson Wong
Can tinnitus be cured?
What the audiologists say:

It is important to understand that tinnitus is a symptom rather than an illness, so the problem of tinnitus can only be alleviated.

Dr. Nelson Wong
What are the differences between an over-the-counter (OTC) hearing aid and a hearing aid from a hearing aid company?
What the audiologists say:

In a hearing aid company, a hearing test will be done at the beginning, then the hearing aid is set according to the hearing level. More importantly, lifelong fine-tuning is offered; while if you buy an OTC hearing aid, that hearing aid is not customized to the hearing level and no after-sales service is provided .

Dr. Nelson Wong
Will it be too noisy when wearing a hearing aid?
What the audiologists say:

For a first-time hearing aid user, he/she has not been hearing some background sounds for various periods of time owing to the hearing loss, so when putting on the hearing aid, the the background sounds being amplified may sound too loud at the beginning . When the user gets used to the hearing aid usage, he/she may feel better. Additionally with the advancement of noise reduction technology, hearing aid user shall have a much comfortable experience.

Dr. Nelson Wong
Does sleeping with earphones affect my hearing?
What the audiologists say:

When you are sleeping with earphones every night, your ears will be constantly stimulated by music, so after a long period of time, the hearing may be affected eventually.

Dr. Nelson Wong
What is the characteristics of sound?
What the audiologists say:

Sound or noise has two characteristics: Frequency (i.e. pitch) and Loudness

Dr. Nelson Wong
What is frequency?
What the audiologists say:

Sound is the quickly varying pressure wave induced by particle vibration through a medium (air, liquid or solid). The number of pressure variations per second is known as frequency of sound, measured in Hertz (Hz).

The higher the frequency i.e, the more cycles of vibration per second, the higher the pitch. On the other hand, the lower the frequency, i.e., the fewer cycles of vibration per seconder, the lower the pitch would be. The audible frequency range of human ear is from 20 to 200,000 Hz while the major frequencies for speech lies between 500 –4,000 Hz.

Dr. Nelson Wong
How to measure loudness?
What the audiologists say:

Loudness of sound is determined by the degree of particle vibration. A loud sound usually has a larger pressure variation while a weak one has smaller pressure variation. A simpler way is to measure in decibel (dB). The softest sound a normal human ear can detect i s known as the Threshold of Hearing, which uses the hearing threshold as 0 dB.

Dr. Nelson Wong